Terms of Service

01Who we are and what these terms cover

Akoto Creative Boost ("we", "us", "our") is a social media growth service run by Akoto Creative in Ghana.

These terms apply whenever you use this website, place an order with us (on the website, on WhatsApp or on Telegram), pay us, or add money to a wallet. By doing any of these, you agree to these terms, our Privacy Policy and our Refund & refill policy. If you don't agree, please don't use the service.

02What we offer

We deliver followers, likes, views, plays, shares, subscribers, members and similar engagement to public pages, posts, videos and channels on platforms such as TikTok, Instagram, YouTube, Facebook, Audiomack and Telegram, as single services or as packs. Each service shows its price, order size, estimated start time and guarantee on the website. Our team handles every order and delivers it gradually.

We are not affiliated with, endorsed by or sponsored by TikTok, Instagram, Meta, YouTube, Google, Audiomack, Telegram or any other platform. We use their names only to describe which page an order is for.

03Using the website and your account

• You can order without an account. If you sign in with Google, your account lets you follow your orders in My orders and use a wallet.
• Keep your Google account secure. Anything done while you're signed in is treated as done by you. Tell us straight away if you think someone else has used your account.
• You must be 18 or older to order, or have permission from a parent or guardian who accepts these terms for you.
• Don't try to interfere with the website, get around its security or limits, or use it to send automated, fake or fraudulent orders or payments.

04Placing an order

An order is the service, quantity, link and price shown when you send or pay for it. Each order gets a reference code, such as ACB-4821K. Please keep it: it's how we find your order for updates, refills and refunds.

An order is accepted when we've confirmed your payment and started work on it. We may decline or cancel an order, for example if the link is wrong or private, if the content breaks section 9, or if a price was shown by mistake. If we cancel an order you've paid for, you get back everything we haven't delivered (see section 8).

Start times, delivery speeds and average times shown on the website are estimates. Busy periods can make them longer, and we'll keep you updated if your order is delayed.

05What you need to do

• Give a correct, public link or username for the page, post, video or channel.
• Keep the account or post public, and don't change the username or delete the post, until the order is complete.
• Don't order the same service for the same link from another provider while our order is running. We can't tell their delivery from ours, so that order can't be refilled or refunded.
• Note your current count before you order if you want to track delivery yourself.

If you gave a wrong link, or the account was private, and delivery had already started, we can't take back what was delivered. See the Refund & refill policy for what happens in these cases.

06Prices and payment

Prices are in Ghana cedis (GH₵), shown per 1,000 or per pack. The price you pay is the one shown when you place the order. We may change prices at any time, but a change never affects an order you've already paid for. Mobile Money networks may charge their own fees.

You can pay in three ways:

• Mobile Money online, on Moolre's secure payment page. You approve the payment on your phone; we never see your Mobile Money PIN.
• From your wallet, if you're signed in and have enough balance.
• Mobile Money by hand, to the number we give you on WhatsApp, with your order reference as the note.

Please send the exact amount. We start an order only when its payment is confirmed. If a payment arrives short, we'll contact you to pay the rest or to get your money back. If you pay twice or pay too much, we return the extra.

Stay safe: only send money through this website or to a number given to you in our official WhatsApp or Telegram chat, shown on this website. We will never ask for your password, a login code or your Mobile Money PIN.

07Your wallet

If you're signed in, you can add money to a wallet and pay for orders from it instantly. Money appears in your balance once the payment is confirmed: straight away for Mobile Money paid through Moolre, or after we've checked your transaction ID for a top-up sent by hand.

• Your balance is credit for orders on this website. It isn't a bank account, doesn't earn interest and can't be moved to another customer.
• Refunds for orders you placed while signed in go back to your wallet.
• If you'd like unused balance returned to you, message us. The Refund & refill policy explains how.
• If money is added to your balance by mistake, for example from a payment that is later reversed, we may correct your balance.

08Refills, cancellations and refunds

Non-drop and refills. If a count we delivered drops, we refill it free for as long as we offer that service, or for the refill period shown for that service (for example 30 days), as long as the conditions in our Refund & refill policy are met. Live stream viewers watch for the time shown on the service and then leave, so they aren't refilled.

Refunds. If we can't complete an order, we refund the part we didn't deliver. Delivered results can't be returned, so the delivered part of an order isn't refundable.

All the details, including how refunds are worked out and where they're paid, are in the Refund & refill policy, which forms part of these terms.

09Content we won't promote

We don't take orders for content that:

• is illegal in Ghana, or promotes something illegal;
• is sexual and involves, or is aimed at, anyone under 18;
• promotes violence, hatred or harassment against a person or group;
• is a scam, fake giveaway, impersonation or other fraud;
• infringes someone else's copyright, trademark or privacy.

We may cancel such an order at any time. If it hasn't been delivered, we refund what's left, unless the order is part of a fraud.

10Social media platforms' rules

Each platform has its own terms and community rules, and they change. Some platforms restrict paid or third-party promotion, and platforms sometimes remove engagement, limit reach or take action against accounts. We don't control what platforms do.

You choose whether to order for your account, and you're responsible for following each platform's rules. We're not responsible for action a platform takes against your account or content. Our refill guarantee still covers drops in the counts we delivered, as set out in the Refund & refill policy.

11What we don't promise

We promise to deliver the service you ordered, to the link you gave us. We don't promise results beyond that, such as more sales, more organic reach, going viral, verification, or qualifying for a platform's monetisation programme.

12Our responsibility to you

We provide the service with reasonable care and skill. If we fall short, we'll redo the work or refund what you paid for the order concerned. As far as the law allows, that is the limit of our responsibility for that order.

We're not responsible for indirect losses, such as lost income or lost opportunities, or for delays caused by things outside our control, such as platform outages, network or Mobile Money downtime, or power cuts.

Nothing in these terms takes away any right you have under the laws of Ghana that can't be excluded.

13Suspending or ending service

We may refuse service, suspend an account or cancel orders if we reasonably believe someone is breaking these terms, abusing refills or refunds, or paying with money that isn't theirs. Money owed to you for undelivered orders will be refunded, unless it's linked to fraud.

You can stop using the service at any time, and you can ask us to close your account and delete your details, as described in our Privacy Policy.

14Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they last changed. Changes apply to orders placed after that date; orders you've already paid for follow the terms that applied when you placed them.

15Law and disputes

These terms are governed by the laws of the Republic of Ghana. If something goes wrong, please message us first: most problems are sorted out quickly in a chat. If we can't resolve it together, either of us may take the matter to the courts of Ghana.

16Contact us